Transcript
History of A.I.
Copilot from Microsoft is the latest in a long list of developments that have been happening within the A.I. industry. A few years ago, we had this concept of A.I., but the truth was that was really what we regard as programmatic A.I. It was being designed by somebody to say: if this is true, then do that. If this is false, then do that. And it appeared to be intelligent. And it appeared to be intelligent. However, ChatGPT changed that last year when it released its large language model (LLM).
This is the concept of taking lots and lots of data and training that model on how we speak and the meaning behind the words that we put down on paper. Not only that, it was able to then respond to the prompts we asked them. So ultimately, whatever it could come back with could be very creative. It could take large, lots of data, big datasets, consolidate that and bring it back in in a really concise and defined manner.
It could write us stories. It could draw us pictures. It could do sales proposals. It’s an extremely powerful tool.
The problem with ChatGPT
However, there is a problem. The problem is that the information that we were lifting and storing over into ChatGPT or when we were asking it prompts was actually leaving our borders in the UK and ending up in a server farm in America.
And ultimately what we were doing there was training this big global model with information that is actually personal to us. So lots of businesses were obviously very concerned with this. You’ll find lots of organisations blocked ChatGPT. The reason for that is we don’t want to lose that intellectual property. The information about employees and customers and their addresses and their names.
We certainly don’t want to be training a globally available database.
Try Copilot in the Edge Browser today
So Microsoft found in answer to that, they really something called Bing Chat Enterprise that’s available inside Bing Web browser today. Log into it and hit the little copilot icon in the top right hand corner and you’ll have all the power of ChatGPT with the added advantage that the information is secure.
It’s not being trained on the data that you supply it. It’s actually secure and locked down and only available within your Office 365 environment.
Copilot for the future of A.I.
However, the next step and next evolution brings us to Copilot. And the point there is that Copilot is able now to not just look at what we’ve got online, but also all our documents, everything we store, all of our information that we’ve got in SharePoint, OneDrive Outlook.
It can read and understand us as a business. I can understand how I respond to an email and maybe even suggest a response on how I should respond to that email. It’s an extremely powerful tool. It’s able to read all of our data across all of our in our entire environment, and it’s able to give me quick answers. So if I asked a question about the staff handbook it should be able to respond to Me? Give me pretty accurate information. Something that the web browsers and other AI infrastructure can’t do. However, there is a bit of a catch here Copilot because it has access to everything can also surface. Lots of old stuff, lots of information that maybe you don’t want it to be able to read and certainly not make available to some of your staff.
How SMEs need to adapt for Copilot
So there’s a journey that we need to go in now with Copilot. We need to understand how it works, how it reads our data, and how we make sure we’re prepared for it. So to find out more about that, we’ve done a blog and we encourage you to go and have a look through that, have an understanding that blogs are on our website and via a link down below. But if it’s any more information that you want to know about Copilot, maybe even an example, please get in touch.
