Mission Critical IT – Feefo

Interview report paper with:

Richard Sawney (CFO)

Feefo – smart customer review and insights platform for businesses

CLICK HERE to download and read our interview report.

SYNOPSIS

THE HEART OF BUSINESS

Arguably the fundamental requirement of effective IT, delivering improved efficiency, productivity, and service delivery, and for the customer to have the best possible engagement with an organisation, hasn’t changed.

But delivering the answer couldn’t be more complex. In an age of constant digital change, have businesses the time and competence to stay on top of IT? The implications are increased vulnerability, as well as an impact on effectiveness, remaining competitive, achieving sustainability, in addition to increased difficulty in being on the same wavelength as their customers.

In a series of interviews for a report commissioned by Tailor Made Technologies, directors and managing partners talk about IT as a strategic tool, at the very heart of the development and delivery of the culture of their business.

Leading up to publication, the latest thought-provoking interview to be included in the report is available to download here. In this report; Richard Sawney from the innovative review platform specialist Feefo was asked about their views on the subject of mission-critical IT.

For more information about Feefo please CLICK HERE

The 5th in a series of Mission Critical IT interview papers commissioned by Tailor Made Technologies

CLICK HERE  or on the image below to download and read our interview report:

Read previously published interview papers in this series:

Interview Report 4: Morgan Innovation & Technolgy – Nigel Clarke (CEO) & James Quest (CTO)

Interview Report 3: Pallant Chambers – Alister Williams (Chief Executive)

Interview Report 2: Coles Miller Solicitors – Neil Andrews (Partner) & Tim Sque (IT Manager)

Interview Report 1: Biscoes Solicitors – Alison Lee (Managing Director)